Q: I forgot my login password. How do I reset?

You can reset your password by clicking on 'Forgot password?' under login via email address. You will be prompted to add registered email address to receive a reset password link in order to set a new password to login. Click on 'Forgot password' to initiate the reset password process Enter your registered email address to receive a reset password link Check your email for a notification for resetting password from the JSW One MSME website Click on the 'Reset now' button on the email received to set a new password Set the new password and submit. You can now login via email through this new password

Q: How do I register my company account?

You can register on JSW One MSME by clicking on 'Register' button at the top right of the website. Registration process is important to create an account on JSW One MSME. Detailed steps are listed below: Click on 'Register' option on the JSW One MSME website and a screen will pop-up with the registration form Fill the registration form with full name, mobile number, company GSTIN and email address Click on 'Next' to set your password Once the password is set, click on 'Create account'

Question 1

How can I reactivate my company account?

Accepted Answer

Please call us on +91 7208055523 or email us at support@jswonemsme.com. We will help you resolve this issue.

Question 2

Can I register using an international number?

Accepted Answer

At this time, we cannot provide registration on an international number. We will be happy to onboard you using an Indian number.

Question 3

I forgot my login password. How do I reset?

Accepted Answer

You can reset your password by clicking on &#x27;Forgot password?&#x27; under login via email address. You will be prompted to add registered email address to receive a reset password link in order to set a new password to login.  Click on &#x27;Forgot password&#x27; to initiate the reset password process Enter your registered email address to receive a reset password link Check your email for a notification for resetting password from the JSW One MSME website Click on the &#x27;Reset now&#x27; button on the email received to set a new password Set the new password and submit. You can now login via email through this new password

Question 4

I forgot my registered email address. How to recover it?

Accepted Answer

Your registered email address is required for login via email address and for communications with you. For any assistance in recovering your registered email address, please call us on +91 7208055523 or email us at support@jswonemsme.com

Question 5

What are the details required to register my company account?

Accepted Answer

You will need to provide your name, mobile number, email address, and company GSTIN number to register.

Question 6

How do I register my company account?

Accepted Answer

You can register on JSW One MSME by clicking on &#x27;Register&#x27; button at the top right of the website. Registration process is important to create an account on JSW One MSME. Detailed steps are listed below: Click on &#x27;Register&#x27; option on the JSW One MSME website and a screen will pop-up with the registration form Fill the registration form with full name, mobile number, company GSTIN and email address Click on &#x27;Next&#x27; to set your password Once the password is set, click on &#x27;Create account&#x27;

Question 7

Can I register multiple times using the same mobile number and email address?

Accepted Answer

Each email address and mobile number can only be used with one account.

Question 8

How do I delete my company account?

Accepted Answer

Please call us on +91 7208055523 or email us at support@jswonemsme.com. We will help you.

Question 9

How do I log into my account?

Accepted Answer

If you have already registered with JSW One MSME, you can click on &#x27;Login&#x27; and decide to login via email address or mobile OTP verification. You will be able to see &#x27;Login&#x27; button at the top right of the website main navigation. Click on &#x27;Login&#x27; to initiate the logging-in process Enter your registered mobile number if you want to login via mobile number or click on &#x27;Login via email&#x27; to be able to login using your registered email address Please enter your registered mobile number & click on &#x27;Get OTP&#x27;. You will receive a 4-digit OTP on your mobile number If you click on &#x27;Login via email&#x27;, the system will prompt you to enter your email address and password to login Upon successful OTP verification or email address & password input, you will be logged-in to the JSW One MSME website

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