Question 1

Can I reinstate my cancelled order?

Accepted Answer

An order, once processed for cancellation, cannot be reinstated. Feel free to discuss it with your sales representative for further clarity or email us at support@jswonemsme.com.

Question 2

How do I cancel my order?

Accepted Answer

JSW One may, at its sole discretion, provide the Buyer an option to cancel an order, in full and not in part, within four (4) hours of placement, for convenience and at the sole discretion of the Buyer. Once an order is cancelled by the Buyer, JSW One shall accordingly refund the relevant amounts to the Buyer within 7 (seven) working days and pursuant to the terms of this Return Policy.

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