Question 1

How is my credit limit decided?

Accepted Answer

Your credit limit is determined based on factors such as the nature of your business, working capital cycle, suitability of the credit product, and the overall financing requirement of your business.

Question 2

Can my credit limit be increased as my business grows?

Accepted Answer

Yes. Your credit limit can be enhanced based on your additional working capital requirements, business growth and credit assessment.

Question 3

Can I use the sanctioned limit for multiple orders?

Accepted Answer

Yes. The sanctioned limit can be utilized for multiple orders, subject to the available limit in the system and applicable terms.

Question 4

What credit products are available?

Accepted Answer

We offer multiple credit solutions, including: BNPL (Buy now pay later), Bank guarantee (BG)-backed credit, Letter of credit (LC)-backed credit and Channel finance through our partner

Question 5

What are the basis documents required to apply for credit?

Accepted Answer

KYC documents, Financial statements for the last 3 years, GST returns for the last 12 months, Bank statements for the last 12 months and Relevant business-related information

Question 6

What is the maximum credit tenure available?

Accepted Answer

We offer flexible credit tenures depending on the credit product, working capital cycle, business profile and other applicable parameters.

Question 7

What is the pricing / ROI for different credit products?

Accepted Answer

Pricing varies depending on the credit product, customer profile, credit assessment and the financing partner.

Question 8

How One Helix Fintech is different from other digital lending platforms?

Accepted Answer

One Helix Fintech combines financing with the overall procurement journey, offering customers a seamless experience across credit, material availability, competitive pricing, multiple brands and customer support. Our focus is on providing an end-to-end solution tailored to the customer's business requirements.

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